Support
Help with your
POS & EFTPOS.
Stuck with a terminal, POS or screen? Call us Mon–Fri 9am–5pm · Sat 9am–1pm, or email any time. We reply the same business day.
Self-help
Find help for your system.
Some brands run their own help centres. For everything we supply and set up, call or email us.
Fly POS
We're an authorised Fly POS partner. Call us and we'll help.
Call 1300 578 527
EPOS Now
Guides and troubleshooting in the EPOS Now knowledge base.
Opens EPOS Now's help centre (opens in a new tab)
KBServices Payment
Our own payment terminals. Call or email us for help.
Call 1300 578 527
Tyro
Terminal help, settlement and account questions.
Opens Tyro's help centre (opens in a new tab)
ANZ Worldline
Merchant support and resources for ANZ Worldline terminals.
Opens ANZ Worldline support (opens in a new tab)
Digital signage
Screens, players and content we installed. Call us for help.
Call 1300 578 527
Getting help
How to get help fast.
- 1
Call or email us
Call 1300 578 527 during business hours, or email info@kbservices.com.au any time.
- 2
Tell us what you're using
Your business name, the device or system, and what happened just before the problem.
- 3
We'll take it from there
We'll talk you through a fix or arrange the next steps with you.
Hours & office
When and where to find us.
Phones are answered during business hours. Email any time and we'll reply the same business day.
- Monday – Friday
- 9:00am – 5:00pm
- Saturday
- 9:00am – 1:00pm
- Sunday & public holidays
- Closed
Liverpool NSW 2170
FAQ
Quick answers.
The things people ask us most about getting help.
New here?
Not a customer yet?
We supply, set up and support POS, EFTPOS and digital signage for Australian businesses. We reply the same business day.
Mon–Fri 9am–5pm · Sat 9am–1pm
