Terms of service
Last updated
In short
- Your quote or service agreement sets out the price, payment and cancellation terms for what you buy.
- Your rights under the Australian Consumer Law always apply.
- Questions? Call 1300 578 527 or email us.
01About these terms
These terms apply when you use the KBServices website and when you buy products or services from us. KBServices is a trading name of Kata Group Pty Ltd (ABN 12 636 119 198).
By using our website or services, you agree to these terms. Your quote or service agreement sets out the specific terms for what you buy.
02Our services
KBServices supplies business technology and related services, including:
- Point of sale (POS) systems and software
- EFTPOS terminals and payment solutions
- Digital signage and display systems
- Introductions to business finance partners
- Marketing, design and print
- Workwear and uniforms
03Quotes and payment
We'll give you a quote before you buy. Prices, payment terms and when payment is due are set out in your quote or service agreement.
Software and other subscriptions are billed as set out in your agreement.
04Warranties and your consumer rights
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Manufacturer warranties apply in addition to your rights under the Australian Consumer Law.
Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.
05Installation and support
Where your quote includes it, we install and set up your equipment and show you how to use it.
We provide technical support by phone and email. Our phones are answered Mon–Fri 9am–5pm · Sat 9am–1pm. Support for software is available while your subscription is active. See our support page for help with your system.
06Cancellations
Cancellation terms depend on the product or service and are set out in your quote or service agreement. Your rights under the Australian Consumer Law still apply.
07Limitation of liability
To the extent permitted by law, KBServices is not liable for any indirect, incidental, special or consequential loss, including loss of profits, data, use or goodwill.
This doesn't limit any rights you have under the Australian Consumer Law that cannot lawfully be excluded or limited.
08Governing law
These terms are governed by the laws of New South Wales, Australia.
09Contact us
For questions about these terms, contact us. Our privacy policy explains how we handle your personal information.
We reply the same business day.
